Haworth Distribution LLC
Effective Date: August 25, 2026
Haworth Distribution LLC (“Haworth Distribution LLC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our carriers, owner-operators, drivers, customers, and website visitors.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared when you use our website or work with us for dispatch and transportation-related services.
1. Information We Collect
Depending on how you interact with Haworth Distribution LLC, we may collect information such as:
Contact Information
- Name
- Phone number
- Email address
- Business name
- Mailing or business address
Carrier and Transportation Information
When you use our dispatch services, we may collect information needed to provide those services, including:
- MC or USDOT number
- Equipment/truck type
- Truck and trailer information
- Current or preferred operating locations
- Driver contact information
- Load and shipment information
- Pickup and delivery information
- Insurance and carrier documentation
- Operating authority information
- Payment or billing information
Website Information
When you visit our website, we may automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Provide dispatch and transportation support services
- Search for and coordinate available loads
- Communicate with brokers, shippers, and other transportation-related parties
- Negotiate and coordinate freight
- Provide pickup and delivery information
- Coordinate scheduling and appointments
- Provide load status and operational updates
- Contact you regarding your active or potential loads
- Assist with carrier setup and administrative requirements
- Process payments and maintain business records
- Respond to questions and provide customer support
- Improve our website and services
- Comply with applicable legal and regulatory requirements
3. Phone Calls and SMS/Text Messages
If you provide your phone number and give permission to receive communications from Haworth Distribution LLC, we may contact you by telephone call or SMS/text message regarding our dispatch and transportation services.
SMS messages may include:
- Available load information
- Load and rate details
- Pickup and delivery information
- Scheduling and appointment updates
- Driver or truck location requests
- Load status updates
- Follow-ups regarding dispatch services or previously discussed loads
- Operational support and customer service
Message frequency varies depending on your dispatch activity and communication needs. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.
Haworth Distribution LLC does not sell or share your phone number or SMS consent with third parties or affiliates for their own marketing purposes.
Your SMS consent is not a condition of purchasing services from Haworth Distribution LLC.
4. How We Share Information
We may share information when reasonably necessary to provide our dispatch and transportation services.
For example, information may be shared with:
- Freight brokers
- Shippers
- Transportation partners
- Customers
- Insurance or compliance service providers
- Payment and billing providers
- Technology and communication service providers
- Professional service providers
- Government agencies or regulatory authorities when legally required
We only share information as reasonably necessary for business, operational, legal, or service-related purposes.
We do not sell your personal information.
We also do not share SMS consent or phone numbers with third parties or affiliates for their own marketing purposes.
5. Service Providers
We may use third-party companies to help us operate our business, such as website hosting providers, communication platforms, payment processors, software providers, and other technology or business service providers.
These providers may have access to information only as necessary to perform services on our behalf.
6. Cookies and Website Technologies
Our website may use cookies or similar technologies to help operate the website, understand website traffic, remember preferences, and improve the user experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic communication, or method of storing information can be guaranteed to be completely secure.
8. Information Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, comply with legal or regulatory obligations, and enforce our agreements.
9. Your Choices
You may contact us to:
- Ask what personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Stop receiving SMS messages by replying STOP
- Ask questions about how your information is used
Some information may need to be retained when required for legal, regulatory, contractual, accounting, or legitimate business purposes.
10. Children’s Privacy
Our services are intended for businesses, carriers, owner-operators, drivers, and adults. We do not knowingly collect personal information from children under the age of 13.
11. Third-Party Websites
Our website may contain links to third-party websites or services. Haworth Distribution LLC is not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.
Any changes will be posted on this page with an updated effective date.
13. Contact Us
Haworth Distribution LLC
Website: https://
If you have questions about this Privacy Policy, your personal information, or our communication practices, please contact Haworth Distribution LLC through the contact information provided on our website.
